Deliveroo riders are not employees

Andrew Weir • November 21, 2023

The decision is a win for gig economy companies...

The Supreme Court said people working for Deliveroo couldn't be considered employees because they don't have specified hours, can work for rival companies, and can appoint someone to work in their place.


The arrangement between Deliveroo and its riders is "fundamentally inconsistent with any notion of an employment relationship", its judgment said.


Deliveroo riders had sought collective bargaining rights and the case was brought by the Independent Workers Union of Great Britain (IWGB).


They had tried to negotiate pay and conditions with the company, but were refused in 2017 as the members did not meet the definition of a worker under UK law.


A series of appeals were launched, culminating in the Supreme Court decision, which said they cannot benefit from union membership as they do not meet the definition of a worker or employee.


The IWGB had argued Deliveroo unlawfully interfered with riders' human rights by denying their application to be recognised for collective bargaining purposes.


Workers, under UK employment law, cannot be discriminated against nor have unlawful wage deductions - but don't receive the full range of legal rights conferred on employees.


Just over two years ago, Uber lost it's Supreme Court challenge and drivers were recognised as workers, not independent third-party contractors, meaning they are entitled to basic employment protections such as the minimum wage.


In the Uber case, judges concluded that drivers are "in a position of subordination and dependency to Uber, such that they have little or no ability to improve their position through professional or entrepreneurial skills".


The IWGB said it was disappointed at the Deliveroo ruling and was considering its options.


"Whether reflected in legislation or not, couriers are joining the union in ever bigger numbers and building our collective power to take action and hold companies like Deliveroo to account," a statement said.


"Our strength lies not in court rulings but in our unity as a workforce coming together to demand change."



A Deliveroo spokesperson said: "UK courts repeatedly and at every level have confirmed that Deliveroo riders are self-employed, and this now includes the Supreme Court, the highest court in the country.  This is a positive judgment for Deliveroo riders, who value the flexibility that self-employed work offers."

Get In Touch


Business owner considering reversing remote working arrangements for employees
By Andrew Weir May 18, 2026
Thinking about bringing employees back to the office? Before you act, here is what you need to know to avoid resignations, discrimination claims and grievances.
By Andrew Weir May 11, 2026
The Employment Rights Act is changing employment law in stages across 2026 and 2027. Here is a clear breakdown of every milestone and what your business needs to do.
By Andrew Weir May 4, 2026
Small businesses are more exposed to employment tribunal claims than ever before. Here's what the Employment Rights Act means for you and how to protect your business.
By Andrew Weir April 27, 2026
When an employee stops following reasonable instructions, it places you in a difficult position.
By Andrew Weir April 19, 2026
Most businesses budget for sales and marketing but leave HR to chance. Here's how to build a proactive HR budget that reduces risk and drives business growth.
Busines owner overwhelmed by HR admin and paperwork considering outsourcing HR support to a consulta
By Andrew Weir April 14, 2026
Spending too much time on HR admin? Here are the signs it's time to outsource HR support and how HR Toolbox in Manchester can help.
By Andrew Weir March 10, 2026
A practical guide for UK business owners navigating redundancy and employment law UK the right way.
By Andrew Weir November 26, 2025
Budget summary for business owners...
By Andrew Weir December 21, 2024
It's 2025, and it's time to make sure your HR house is in order.
By Andrew Weir December 9, 2024
Our HR news roundup for December...
More Posts